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At BrightDesk we understand that your privacy is important and we endeavor to protect your personal information. As used in this Privacy Policy, personal information that may be supplied by you or collected about you as required by us. We hope that this Policy helps you to understand how we handle and use any personal data after collection.

1) BrightDesk compiles this information into a statistical aggregate and uses this information for internal business and administrative purposes which includes improving our products and service offerings and enhancing our customer service level.

2) BrightDesk will use your personal data from time to time to send you notices about special information, new programs, and other similar information.

3) BrightDesk does not sell, trade or rent your personal information to others.

4) BrightDesk will not disclose your information unless required by law or any relevant government agencies or regulators.

5) BrightDesk understands and respects the privacy of individuals. Personal information is collected with your consent. The purpose for collecting this information varies depending upon your request and will include:
– Helping us to improve our service to you;
– Processing your application and/or registration and/or enquiry;
– For the purpose of providing service to you including, but not limited to: billing, fee collecting and debt recovery ;
– Informing you of upcoming events, administrative notices or communications applicable to you;
– Updating your records in our databases;
– Communicating, monitoring, evaluating and maintaining records of software usage;
– Planning, monitoring and enhancing the provision of product and services;
– Operating, evaluating and improving our business and the products and services we offer;
– Cooperation with any government agency and complying with applicable legal requirements and industry standards and our policies;
– Enforcing our legal rights and obligations;
– Purposes incidental to each or all of the above.

6) While the supply of the information by you is voluntary, if you cannot provide or do not wish to provide the information sought, BrightDesk may be unable to meet the purposes for which the information was collected, which in turn may also result in the immediate termination of any agreements with BrightDesk with no compensation or refund.

7) Although every reasonable effort has been made to ensure that all personal information will be so protected, BrightDesk cannot be responsible for any unauthorized willful use or misuse of such information and from risks which are inherent in all internet communications. BrightDesk cannot guarantee that the security measures we have in place to safeguard Personal Information will never be defeated or fail, or that those measures will always be sufficient or effective. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your Personal Information will always remain private.

8) If you withdraw your consent to any or all use of your Personal Information, BrightDesk may not be in a position to continue to provide its Services to you. In such an event, there will be no refund or compensation.

9) BrightDesk reserves the right to change this Policy with or without notice from time to time. If you have any queries or concerns regarding this Policy, or you wish to withdraw your consent to the use of your Personal Information, or access and update your personal information, please email [email protected]